Investigative Services
Child Custody Investigations in Rochester, NY
When a child’s well-being is at stake, decisions should rest on facts, not accusations. ZCIS Investigations provides objective, well-documented child custody investigations for parents and family law attorneys, led by an investigator with more than 30 years of law enforcement experience.
Custody Investigation Services
We document what is actually happening, lawfully and discreetly, so you and your attorney can present clear facts. Common assignments include:
- Surveillance during visitation and parenting time
- Documenting compliance with custody and visitation orders
- Concerns about substance use, neglect or unsafe conditions
- Identifying who is present around the child, including new partners
- Verifying residence, work schedules and living arrangements
- Background research on individuals with access to the child
- Locating and interviewing witnesses
Facts Your Attorney Can Use
Family courts look for credible, specific information. We provide dated, time-stamped documentation and clear written reports, prepared so your attorney can decide how best to use them. Our role is to report what we observe accurately, whatever it shows.
Why Choose ZCIS Investigations
- More than 30 years of law enforcement experience, including leadership of major criminal investigations
- Licensed by the New York State Department of State (License No. 11000222158)
- Objective, unbiased observation and documentation
- Discreet work that keeps the child’s well-being first
- Clear, organized reports and direct communication with your investigator
Areas We Serve
ZCIS Investigations provides child custody investigations in Rochester and throughout Monroe County, Wayne County, Ontario County, Livingston County, Genesee County and the Finger Lakes, as well as Buffalo, Syracuse and across Western and Central New York.
Child Custody FAQs
Can your findings be used in family court?
Our reports are prepared to be clear, factual and well documented. Your attorney decides how the information is used in your case.
Should I talk to my attorney before hiring an investigator?
It’s a good idea. We often work directly with family law attorneys, and we can coordinate with yours so the investigation supports your case strategy.
Will the other parent know they are being observed?
Our work is conducted discreetly and lawfully. The goal is to document normal, everyday conduct without interfering.
Is this work legal?
Yes. We follow New York law and use only lawful methods. We do not record private conversations, hack devices or access private accounts.
Talk to an Investigator
Every conversation is confidential. Call 585-450-6269 or reach out through our contact page to discuss your situation.