Investigative Services
Missing Persons Investigations in Rochester, NY
When someone you care about can’t be found, every day matters. ZCIS Investigations helps families and attorneys search for missing loved ones, led by an investigator with more than 30 years of law enforcement experience, including command of major criminal investigations.
How We Help Find Missing People
We combine records research, interviews and field work to develop leads and follow them. Every search is planned around the facts of your situation. We assist with:
- Adults who have lost contact with family
- Runaway teens and young adults
- Family members struggling with addiction or mental health concerns
- Elderly relatives who may have wandered or been taken advantage of
- Long-term missing persons cases that have gone quiet
- Reconnecting with estranged or long-lost relatives
Working Alongside Law Enforcement
If you believe someone is in immediate danger, call 911 first and file a missing person report with your local police department. A private investigation does not replace that report. It adds dedicated time and attention to the search. When appropriate, we share relevant information with the investigating agency.
Why Choose ZCIS Investigations
- More than 30 years of law enforcement experience, including leadership of major criminal investigations
- Licensed by the New York State Department of State (License No. 11000222158)
- Understanding of how police missing person investigations work
- Compassionate, discreet handling of difficult family situations
- Regular updates and direct communication with your investigator
Areas We Serve
ZCIS Investigations handles missing persons investigations in Rochester and throughout Monroe County, Wayne County, Ontario County, Livingston County, Genesee County and the Finger Lakes, as well as Buffalo, Syracuse and across Western and Central New York.
Missing Persons FAQs
Should I contact the police before hiring a private investigator?
Yes. Always report a missing person to the police, especially if you believe the person is in danger. A private investigator can work alongside that report, not in place of it.
What if the person left on their own?
Adults have the right to leave. In those cases our goal is to confirm they are safe and, if they agree, pass along a message. We will not disclose an adult’s location against their wishes when that would put them at risk.
What information should I have ready?
Recent photos, last known locations, phone numbers, vehicles, friends, workplaces and any recent changes in behavior. Bring whatever you have, and we will help identify what matters.
Can you guarantee you will find them?
No honest investigator can guarantee a result. We will give you a realistic assessment during your consultation and keep you informed as the search develops.
Talk to an Investigator
Every conversation is confidential. Call 585-450-6269 or reach out through our contact page to discuss your situation.