Investigative Services
Surveillance Investigations in Rochester, NY
When you need to know what is really happening, surveillance gives you facts you can rely on. ZCIS Investigations conducts professional surveillance and field investigations across Rochester, Western New York and the Finger Lakes, led by an investigator with more than 30 years of law enforcement experience, including command of major criminal investigations.
When Surveillance Helps
Clients come to us when they need verified information rather than assumptions. Common situations include:
- Attorneys who need activities documented for a pending case
- Insurance professionals evaluating questionable injury or disability claims
- Employers looking into suspected misconduct, time theft or policy violations
- Individuals with concerns about a spouse, partner or family matter
- Custody or family situations where conduct needs to be documented
- Verifying where someone lives, works or spends their time
How We Conduct Surveillance
Every assignment begins with a confidential consultation to understand your objectives and plan the right approach. Surveillance is conducted lawfully, discreetly and with careful attention to detail. Observations are documented with time-stamped notes, and with photographs or video where appropriate and lawful.
At the end of the assignment, you receive a clear written report describing what was observed, when and where. Our reports are prepared with the same care we brought to criminal investigations, so they hold up to scrutiny from attorneys, insurers and courts.
Why Choose ZCIS Investigations
- More than 30 years of law enforcement experience, including leadership of major crimes investigations
- Licensed by the New York State Department of State (License No. 11000222158)
- Complete discretion and confidentiality
- Clear, professional, court-ready reporting
- Direct communication with the investigator handling your case
Areas We Serve
ZCIS Investigations is based in the Rochester area and handles surveillance throughout Monroe County, Wayne County, Ontario County, Livingston County, Genesee County and the Finger Lakes region, along with Buffalo, Syracuse and the rest of Western and Central New York.
Surveillance FAQs
Is surveillance legal in New York?
Yes, when it is conducted by a licensed investigator using lawful methods. We observe and document activity that can be seen from places we are legally allowed to be, and we follow New York law on privacy and recording.
How long does a surveillance assignment take?
It depends on your goals and the subject’s routine. Some matters are resolved in a single day, while others need several sessions. We will recommend a plan during your consultation.
Will the person know they are being watched?
Discretion is the foundation of our work. Surveillance is planned and carried out to avoid detection.
What will I receive at the end?
A written report with dates, times, locations and observations, along with supporting photos or video when obtained.
Talk to an Investigator
Every conversation is confidential. Call 585-450-6269 or reach out through our contact page to discuss your situation.